The purchased products are delivered within 3/5 working days from the order date through Bartolini in Italy and FedEx for all other destinations.
For orders made by bank transfer, shipping times are calculated from the confirmation of payment.
The shipping costs, if not otherwise indicated, are charged to the Client and are specified during the checkout process, before completing the order.
Such costs are calculated automatically according to the weight/volume of the purchased products and the Country of Destination.
Note: for payments using the “cash on delivery” option, an additional fee of 2 Euros will be charged.
In case of shipping outside the European Community, additional fees could be applied during customs clearance. The recipient is entirely responsible for these fees which cannot be determined in advance by shop.ducati.com.
For more information on duties, we recommend you to contact the customs office of the Country of destination.
At the time when the order is shipped, you will receive an email containing all the information needed to verify the status of your shipment directly on the courier website.