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How to make a purchase

The Ducati online store has been studied to make your buying experience pleasant and intuitive.  In order to easily browse the website looking at the different products and choosing the ones that suit your taste, follow the easy steps indicated below.


Search your product 

In order to explore the main sections of the Ducati Shop, you can use the Menu that you find on the website header or insert a category or a sentence in the Search field, also located at the top.  Once you have made your selection, you can further refine your search results by using the Filters that are located in the left column.  Depending on the type of product that you are searching, you can filter the results according to colour, price range, size or collection: the displayed products instantly update according to the filters that you have applied.


Quick Shop

Quick Shop is the function that allows you to directly add the product that you like in your shopping cart, without having to go through the Product Data Sheet.

In the page showing the search results, you can visualize the “Quick Shop” function by simply moving your mouse on the picture of the item that you are interested in: by clicking on it, a pop-up opens which allows you to quickly select the colour and the size and to directly add the product to your cart.

If instead you want to get more details of the products that you like and discover their characteristics, click on the picture to access the complete Product Data Sheet where you will find all the details. 


Product page

As soon as you find an article that you like, you can access the Product Data Sheet by simply clicking on the product image.
This page allows you to examine all the characteristics of the product before adding it to the cart.  You can visualize the other available images and zoom on them in order to see even the smallest details, discover the available colours and sizes.  Before making the final decision, always check the Size Chart in order to find the perfect one for you.

In order to insert the product in your shopping list, select the size, colour and quantity and then click on “Add to Cart”.
At this point, you can continue browsing to add other products, or click on “Checkout”, located at the top right on the website header.


Your shopping cart

Once you have added to the cart all the products that you wish to buy, you can complete your purchase by clicking on “Checkout”, located at the top right on the website header.
At this point you will access “Your shopping cart”, where you will find the summary of all the products of your shopping list with their relative image and the details concerning the size, colour, quantity and price.  Here you can still modify the list by removing the selected items, adding others or modifying the quantity of the selected products.
Once you have verified that everything is correct, click on “Buy now” to proceed to the creation of your order.



Remember that in order to make a purchase on shop.ducati.com you have to be registered.  If you are already part of the world of Ducati Shop, simply log-in, otherwise access the registration form.  Insert the requested information and discover immediately all the advantages and opportunities that are reserved to Ducati’s clients.   
If you are registered, remember that you can save the products in your Wishlist: this way, you will be able to consult and proceed to purchasing them at any time.


Your order

Once you have logged in, or once you have registered to the website, in order to create an order, you just need to follow a few easy steps.  

1) Invoicing data: you will be asked the data that will be inserted in the invoice heading.    
In order to speed up the following orders, after your first purchase, the information that you have previously entered will be displayed.  However, remember that you can edit it at any time or insert new information.  
2) Shipping data:  you will be asked to insert the data and address of the person to whom you would like the merchandise to be shipped.  
In order to speed up the following orders, after your first purchase, the information that you have previously entered will be displayed.  However, remember that you can edit it at any time or insert new information.  
3) Shipping methods: the merchandise is usually shipped through Bartolini in Italy and FedEx for all other destinations. The delivery times of the merchandise vary from 3 to 5 business days from the time that the order is executed.
4) Forms of payment: you will be asked to indicate the form of payment that you prefer among bank transfer, credit card, PayPal, cash on delivery and many others. Warning: the accepted forms of payment could vary according to the buyer’s country.
5) Order summary: you will be asked to verify all the data of your order and confirm it. By clicking on “Confirm Order”, a new page will open in which ultimate the payment process securely.


Completed order

Once the order has been completed, a confirmation email containing the Order Number and the summary of your purchase will be sent to you that will include the details of the purchased products, invoicing and shipping data and form of payment.
Remember that you can check the status of your order at any time in the relative section of your profile.  
As soon as your order is shipped, you will receive an email confirming shipping as well as supplying you with a link with which you will be able to follow your order step by step.


General sales conditions